Your full welcome package explained

MetaBet Casino FAQ

• How do I get my welcome bonus credited after I make my first deposit? The bonus appears in your account automatically within 30 seconds after your deposit clears, as long as you selected the bonus option during checkout.
• Where can I find the list of games that contribute to the wagering requirements? Go to the Promotions page, click on your active bonus, and scroll down to the game contribution table—it shows exactly what percentage each game counts toward clearing the wagering.
• Can I use the same payment method to withdraw if I deposited with a credit card? Yes, you can withdraw to the same card you used to deposit, but only up to the amount you originally deposited—any winnings must go to a different method like bank transfer or e-wallet.
• How long does it take to get my withdrawal approved and paid out? Withdrawals are usually processed within 2 hours during business days, and payments reach your account within 1 to 3 business days depending on your bank or wallet provider.
• Is there a mobile app for MetaBet or do I just use the website? There’s no separate app—you use the website directly in your phone’s browser, and it works just like a native app with full access to games and banking.
• What’s the minimum deposit to qualify for any bonus? The lowest amount you can deposit to trigger a bonus is $10, regardless of which promotion you’re claiming.
• Can I play live dealer games on my tablet without lag? Yes, live games run smoothly on tablets with a stable internet connection—most users report no issues with frame rate or audio sync on iPads and Android tablets.
• How do I contact support if I’m having trouble logging in after resetting my password? Use the 24/7 live chat on the site, or send an email to [email protected] with your username and a screenshot of the error message—you’ll get a reply within 15 minutes.